Login Issue with MetaCentrum Web Services - users from Charles university

6.2.2025 - Login Issue with MetaCentrum Web Services - users from Charles university

Since yesterday, some users have reported login issues with our web services, specifically an error message indicating the need to set up multi-factor authentication (MFA):

"Authentication attempt for your account is denied, because your account is not yet configured to go through multifactor authentication. Contact the user support for assistance, make sure your account is enrolled and eligible for multifactor authentication and try again."

We are working on a solution with identity administrators at Charles University. According to their statement, you can resolve the issue by setting up MFA at the following link:
�� https://ldapuser.cuni.cz/idportal/mfa

Temporary workaround: You can still access MetaCentrum web services by selecting "e-INFRA CZ password" from the list of institutions and using your MetaCentrum login and password.

Thank you for your understanding.
Ivana Křenková, MetaCenter users support

 


Ivana Křenková, 6. 2. 2025